KEATIC ERP - ESN Edition

KEA ESN is a modular ERP and CRM solution that centralizes your company's resource data — partners, directors, project managers, consultants, and other team members — as well as sales, operational, and financial information within a single web-based environment.

It supports the entire management cycle of an IT services company: prospects, customers and suppliers, opportunities, quotes, orders, contracts, interventions, support tickets, invoices, payments, and accounting follow-up.

KEATIC provides a preconfigured solution made up exclusively of modules selected specifically for your type of organization. Manage your software products and services — including implementation, training, and other professional services — as well as purchasing, projects, time tracking, leave for internal and external teams, and expense reports.

If your business also includes hardware components, inventory and shipment management modules can be activated.

Native integration between modules reduces information gaps and duplicate data entry. Teams benefit from a shared and controlled view of customer accounts, deadlines, sales activities, and financial information, according to each user's role and level of responsibility.

This helps improve productivity, reduce errors, and streamline the flow of information across your organization.

Built on an open-source, extensible, multi-user architecture, KEA ESN provides granular role-based permissions, import/export capabilities, and a REST API for integration with existing information systems.

Optional: By combining KEA ESN with KEA Website Studio, KEATIC enables you to create an integrated website and track website-generated enquiries and interactions directly within your ERP.